How to Withdraw Crypto from Bitbase - App Guide

This article provides a step-by-step guide on how to withdraw cryptocurrency from your Bitbase account using the mobile app. Follow these instructions to ensure a smooth and secure withdrawal process.

 

Before you begin

• Ensure your account is fully verified through our KYC (Know Your Customer) process.
• Make sure Google Authenticator (GA) is set up, as it’s required for withdrawals and helps keep your assets extra secure.
• Double-check the wallet address to avoid incorrect transactions, as cryptocurrency withdrawals are irreversible.
• Confirm the withdrawal fees and network options for your chosen cryptocurrency.

 

How to Withdraw Cryptocurrency from Bitbase

Step 1: Navigate to the withdrawal section

1. Open the Bitbase mobile app and log in to your account.
2. Tap on the Assets icon at the bottom of the screen.
3. Select Withdraw.

 

Step 2: Choose your cryptocurrency

1. Tap on the cryptocurrency you want to withdraw. You can use the search bar to find it quickly.
2. Select the cryptocurrency, then choose On-Chain Withdrawal for a blockchain transaction.

 

Step 3: Enter the withdrawal details

1. Paste the wallet address: Ensure it matches the network type (e.g., ERC-20, BEP-20).

• You can also use the Scan QR Code feature for quick and accurate input.

2. Select the network: Confirm that the selected network matches your destination wallet.

3. Enter the amount: Specify the amount you wish to withdraw.

• The system will display the applicable transaction fees and the credited amount. Withdrawal fees depend on cryptocurrency and network selected.

 

Step 4: Confirm the withdrawal

1. Double-check all details (cryptocurrency, wallet address, network, and amount).
2. Tap Withdraw.
3. Complete the security verification, which may include:

• Email confirmation.
• Google Authenticator (2FA) code.
• SMS verification code.

 

Step 5: Monitor the withdrawal status

4. After submitting, tap on Assets from the navigation bar bottom.
5. Select Spot from the top and click on the History icon.
6. Choose Withdrawal from the dropdown.
7. All your transaction details, including the status, will be displayed.

• Statuses include Processing, Completed, or Failed.

 

Tips for a Successful Withdrawal

• Verify that your receiving wallet supports the selected cryptocurrency and network.
• Check the network congestion on blockchain explorers for delays.
• Ensure you have sufficient balance, including fees.

 

FAQs

5. What is the minimum withdrawal amount for cryptocurrencies on Bitbase?

The minimum withdrawal amount varies by cryptocurrency. You can view the limits in the withdrawal section when selecting your cryptocurrency.

6. What are the fees for withdrawing cryptocurrency?

Withdrawal fees depend on cryptocurrency and the network selected. Fees are displayed during the withdrawal process.

7. How long does it take for withdrawals to process?

Most withdrawals are processed within a few minutes. However, delays can occur due to network congestion or additional security checks.

8. What happens if I use the wrong wallet address?

Cryptocurrency withdrawals are irreversible. If funds are sent to the wrong address, they cannot be recovered.

9. Do I need to complete KYC to withdraw cryptocurrency?

Yes, KYC verification is required to enable withdrawals on Bitbase for most users.

10. What is 2FA, and why is it required for withdrawals?

Two-Factor Authentication (2FA) adds an extra layer of security by requiring a one-time code generated by your authenticator app or sent via SMS/email.

11. Can I withdraw cryptocurrency without linking an email or phone number?

No, email or phone verification is mandatory for withdrawal security.

12. What should I do if my receiving wallet does not support the selected network?

Ensure the receiving wallet supports the same network as the one selected on Bitbase. Using the wrong network may result in lost funds.

9. Do I need to set up Google Authenticator (GA) before making a withdrawal?

Yes, setting up Google Authenticator (GA) is required before making a withdrawal. It adds an extra layer of protection to keep your assets secure.

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