Effective Date: 21 February 2026
TRADING DIGITAL ASSETS, INCLUDING BUT NOT LIMITED TO SPOT TRADING, LEVERAGED CONTRACT TRADING AND PARTICIPATION IN FINANCIAL PRODUCTS, INVOLVES A SUBSTANTIAL RISK OF LOSS AND IS NOT SUITABLE FOR ALL PERSONS. YOU MAY LOSE SOME OR ALL OF THE FUNDS YOU DEPOSIT. PAST PERFORMANCE IS NOT INDICATIVE OF FUTURE RESULTS. BITBASE DOES NOT PROVIDE INVESTMENT, LEGAL, OR TAX ADVICE. BY USING THE PLATFORM, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND ACCEPTED ALL OF THE RISKS DESCRIBED IN THIS DOCUMENT.
1. Purpose and Scope
This Risk Disclosure Statement ("Statement") is issued by Bitbase to inform users of the material risks associated with using the Bitbase Platform and Services, including Spot Trading, Fiat On/Off Ramp services, Leveraged Contract Trading, Financial Products, and any other current or future services offered on the Platform.
This Statement is not exhaustive. Digital asset markets are novel, rapidly evolving, and inherently unpredictable. New risks may emerge at any time. This Statement supplements and should be read together with our Terms of Use and Privacy Policy. Unless otherwise defined in this Statement, all capitalized terms shall have the meanings assigned to them in the Terms of Use.
This Statement does not constitute financial, investment, tax, or legal advice. You are strongly encouraged to seek independent professional advice before trading or investing. You should only trade or invest with funds you can afford to lose entirely.
2. Suitability Warning
Digital Asset Services are inherently complex and involve a high degree of risk, including the potential for total loss of capital. They are intended for users who:
- have sufficient knowledge and experience to understand the nature of digital assets, leveraged products, and the risks involved;
- are capable of bearing the economic risk of their investments, including total loss of capital;
- have considered their financial situation carefully and determined that using the Services is appropriate for them; and
- are able to monitor their positions and respond quickly to adverse market movements.
The Services are NOT suitable for:
- persons with limited or no experience in trading digital assets or leveraged financial products;
- persons whose financial situation would be materially affected by the loss of funds deposited on the Platform;
- persons seeking guaranteed returns, capital preservation, or stable income; or
- persons acting on behalf of others (including minors or vulnerable adults) without appropriate authorisation.
If you are in any doubt about whether the Services are appropriate for you, you should not proceed. Bitbase does not provide suitability assessments and cannot determine whether any particular Service is appropriate for your individual circumstances.
3. Risk Summary
The table below provides an overview of the principal risk categories described in this Statement. Each category is discussed in detail in the sections that follow.
| Risk Category | Key Risks | Who Is Most Affected |
| Market & Price | Extreme volatility; total loss of capital; 24/7 trading without circuit breakers | All users |
| Leverage & Liquidation | Extreme volatility; rapid liquidation; loss exceeding initial margin | Futures traders |
| Liquidity | Inability to close positions; wide bid-ask spreads; market impact | All traders |
| Technology & Operational | System outages; matching engine failures; API disruptions; data errors | Active and algorithmic traders |
| Cybersecurity | Platform hacks; phishing; account takeover; malware; SIM-swap | All users |
| Regulatory & Legal | Asset delistings; service suspensions; tax obligations; frozen funds | All users, especially those in rapidly changing regulatory environments |
| Counterparty & Platform | Exchange insolvency; custodial failure; Risk Reserve Fund depletion | All users |
| Digital Asset Specific | Protocol forks; smart contract bugs; key loss; stablecoin de-peg | All users |
| Financial Products | Lockup periods; variable yields; early redemption penalties; counterparty failure | Financial Product users |
| Fiat On/Off Ramp | Payment delays; third-party processor failure; currency controls | Fiat users |
| P2P / C2C Trading | Fraud; non-delivery; payment reversal; scams | P2P users |
| Tax | Uncertain tax treatment; unreported gains; retroactive regulation | All users |
4. Market and Price Risk
4.1 Extreme Price Volatility
Digital asset prices are extremely volatile. The value of a digital asset can increase or decrease dramatically within very short periods of time — sometimes within seconds or minutes. Unlike many traditional financial markets, digital asset markets operate 24 hours a day, 7 days a week, 365 days a year, with no mandatory circuit breakers, trading halts, or daily price limits. You may suffer significant or total loss of your invested capital.
4.2 No Intrinsic Value or Government Backing
Digital assets are not issued or guaranteed by any government, central bank, or financial regulatory authority. They do not represent a claim on any underlying asset, revenue stream, or legal right. The value of a digital asset is determined entirely by market participants and may fall to zero. Unlike fiat currencies, digital assets held on the Platform are not covered by any government deposit insurance, investor protection fund, or compensation scheme.
4.3 Market Manipulation
Digital asset markets — particularly those for less established or lower-capitalisation assets — are susceptible to coordinated price manipulation, including pump-and-dump schemes, wash trading, spoofing, and the use of rumour or misinformation to drive price movements. Bitbase implements measures to detect and prevent market manipulation on the Platform, but cannot eliminate this risk entirely, particularly with respect to price movements driven by activities on other platforms.
4.4 Concentration Risk
Concentrating your portfolio in a small number of digital assets, or in a single asset, significantly increases your exposure to adverse price movements in those assets. Diversification does not eliminate risk but may reduce concentration exposure.
4.5 No Guaranteed Market
There is no guarantee that a market will exist for any particular digital asset at any given time. The value of a digital asset may be derived from the willingness of market participants to buy and sell it. If market participants cease to transact in a particular asset, or if Bitbase delists an asset, you may be unable to sell or transfer that asset, and its value may fall to zero.
5. Leverage and Contract Trading Risk
5.1 Effect of Leverage
Leverage amplifies both potential gains and potential losses. For instance, using 125x leverage means that a price movement of as little as 0.8% against your position can result in the total loss of your margin. The higher the leverage applied, the smaller the adverse price movement required to trigger liquidation.
5.2 Margin Requirements
To open and maintain a leveraged position, you must deposit and maintain sufficient margin. Margin requirements vary by contract, leverage level, and position size, and are set out in the Contract Specifications published on the Platform. Bitbase reserves the right to change margin requirements at any time with or without prior notice in response to market conditions.
5.3 Mark Price and Index Price
Bitbase uses a Mark Price — derived from the underlying index price of an asset across multiple reference exchanges — rather than the last traded price, to determine unrealised profit and loss and to trigger liquidation events. This mechanism is designed to reduce the risk of unnecessary liquidations caused by temporary price manipulation or low liquidity on the Platform. However, the Mark Price may differ from the price at which you opened your position, and this difference may affect your profit and loss calculations.
5.4 Forced Liquidation
When your margin ratio falls below the Maintenance Margin Rate applicable to your position, the Platform's automated liquidation engine will close your position — in whole or in part — without prior notice or consent. Liquidation is executed at prevailing market prices and may result in a settlement price that is less favourable than the Mark Price at the time of liquidation.
In extreme market conditions, liquidation may not be completed before your account balance falls below zero. In such cases:
- your account balance may become negative, representing a debt to the Platform;
- the Risk Reserve Fund may be drawn upon to cover the shortfall;
- Auto-Deleveraging (ADL) may be triggered, which may result in profitable counterparty positions being automatically reduced.
5.5 Risk Reserve Fund
Bitbase maintains an Risk Reserve Fund to absorb losses from liquidations that cannot be covered by the liquidated user's margin. The Risk Reserve Fund balance is published on the Platform and may grow or decline depending on liquidation outcomes. Bitbase does not guarantee that the Risk Reserve Fund will be sufficient to cover all losses in all market conditions. The Risk Reserve Fund is not a form of insurance in a regulatory or statutory sense and does not guarantee the return of your funds.
5.6 Auto-Deleveraging (ADL)
If the Risk Reserve Fund is insufficient to cover a liquidation shortfall, the Platform may trigger Auto-Deleveraging, which automatically reduces the positions of the most profitable traders in the opposing direction. Your position may be reduced without your consent if you are identified as a counterparty through the ADL ranking system. The ADL ranking and your current ADL exposure are visible in your trading interface.
5.7 Funding Rates
Perpetual contracts are subject to periodic Funding Rate payments, which are exchanged between traders holding long and short positions. Funding Rates can be positive or negative and may be significant during periods of extreme market sentiment. Depending on the direction of your position and the prevailing Funding Rate, your position may incur ongoing costs even if the price of the underlying asset does not change. Accumulated funding costs can erode your margin and contribute to liquidation.
5.8 Slippage
In fast-moving or illiquid markets, your order may be executed at a price that is materially different from the price at which you placed it (slippage). Slippage risk is heightened during periods of high volatility, low liquidity, or system congestion, and may result in a worse execution price than anticipated. For leveraged positions, slippage can significantly affect your profit and loss outcome.
5.9 No Maximum Loss Cap
There is no cap on the losses you can incur in contract trading other than the balance of your trading account. Your entire account balance in your Futures wallet may be lost. Bitbase strongly recommends the use of stop-loss orders and position size controls to manage your exposure.
6. Liquidity Risk
6.1 Illiquid Markets
Not all digital asset markets are equally liquid. For less commonly traded assets or trading pairs, there may be insufficient buyers or sellers at any given time to allow you to open, increase, or close a position at your desired price. You may be unable to exit a position at an acceptable price or at all.
6.2 Market Impact
Large orders may move the market against you, particularly in less liquid trading pairs. Executing a large buy order may drive up the price before your order is fully filled; executing a large sell order may push the price down. This effect — known as market impact — can significantly affect the actual cost of your transactions.
6.3 Platform-Provided Liquidity
Bitbase acts as a market maker and provides liquidity on certain trading pairs on the Platform. This means that Bitbase may hold positions in assets that are also traded by users. While Bitbase implements safeguards to ensure fair and orderly markets, a conflict of interest may arise in circumstances where Bitbase's market-making activity coincides with user trading activity. Bitbase maintains internal policies to manage and disclose such conflicts.
6.4 Withdrawal Restrictions
Bitbase may impose temporary restrictions on withdrawals during periods of extreme market volatility, security incidents, system maintenance, or at the direction of a regulatory authority. During any such period, you may be unable to access or withdraw your funds.
7. Technology and Operational Risk
7.1 Platform Outages and Downtime
The Platform operates on complex technical infrastructure. System failures, hardware malfunctions, software bugs, network outages, or other technical issues may cause the Platform to become temporarily unavailable or to function incorrectly. During any such period, you may be unable to:
- access your Account or view your balance;
- place, modify, or cancel orders;
- close open positions; or
- deposit or withdraw funds.
Bitbase will use commercially reasonable efforts to maintain Platform availability but does not guarantee uninterrupted access. Bitbase shall not be liable for losses arising from Platform downtime, technical failures, or delays.
7.2 Order Execution Failures
Orders may not be executed at the intended time or price due to system latency, matching engine delays, network congestion, or other technical issues. Stop-loss, take-profit, and liquidation orders are not guaranteed to execute at their specified trigger prices in all market conditions.
7.3 API and Algorithmic Trading Risk
If you use the Platform's API for algorithmic or automated trading, you accept additional risks including software bugs in your own code, unintended order execution, runaway scripts, API rate limiting, and key compromise. Bitbase is not responsible for losses arising from the use of the API by you or any third party. You are solely responsible for the security of your API keys.
7.4 Data and Price Feed Errors
Prices, balances, and other data displayed on the Platform may occasionally be incorrect due to data feed errors, transmission failures, or synchronisation delays. Bitbase reserves the right to void or reverse transactions that were executed based on manifestly incorrect prices or data, provided that such action is taken in accordance with our Terms of Use.
7.5 Third-Party Infrastructure
The Platform relies on third-party infrastructure providers, including cloud hosting services, payment processors, blockchain networks, and data providers. Failures, outages, or changes in the services provided by these third parties may affect the availability or functionality of the Platform in ways that are beyond Bitbase's control.
7.6 Blockchain Network Risk
Digital asset transactions are processed on decentralised blockchain networks that are not controlled by Bitbase. Blockchain network congestion, high transaction fees (gas fees), protocol upgrades, network forks, or miner/validator behaviour may affect the speed, cost, or success of on-chain transactions including deposits and withdrawals.
8. Cybersecurity Risk
8.1 Platform Security
Bitbase implements robust cybersecurity measures including encryption, multi-factor authentication, cold wallet storage, and regular security audits. However, no security system is impenetrable. The Platform may be subject to cyberattacks including distributed denial-of-service (DDoS) attacks, exchange hacks, or targeted intrusions. In the event of a successful attack, user funds or data may be at risk.
8.2 Account Security — User Responsibility
You are solely responsible for maintaining the security of your Account credentials, including your password, two-factor authentication (2FA) devices or codes, and API keys. Bitbase will NEVER ask for your password, 2FA codes, or private keys via email, chat, phone, or any other channel. You should:
- use a strong, unique password that is not used for any other service;
- enable two-factor authentication (2FA) on your Account at all times;
- never share your login credentials, 2FA codes, or API keys with any person or application;
- use only official Bitbase applications downloaded from official sources;
- be vigilant against phishing websites, fake mobile applications, and impersonation attempts; and
- regularly review your Account activity and API key permissions.
8.3 Phishing and Social Engineering
Fraudsters frequently create fake websites, emails, social media accounts, and messaging groups impersonating Bitbase and its staff to trick users into disclosing credentials or transferring funds. Bitbase will never solicit your password, private keys, or seed phrases. Always verify that you are using the official Bitbase website and applications before entering any credentials or authorising any transaction.
8.4 Malware and Device Compromise
Your Account may be compromised if your device is infected with malware, keyloggers, clipboard hijackers (which can silently replace copied wallet addresses), or remote access tools. You should maintain up-to-date antivirus and security software on all devices used to access the Platform.
8.5 SIM-Swap Attacks
If you use SMS-based two-factor authentication, your account may be vulnerable to SIM-swap attacks, in which an attacker fraudulently transfers your mobile number to a SIM card under their control. Bitbase strongly recommends using an authenticator application (such as Google Authenticator or equivalent) rather than SMS-based 2FA.
8.6 Third-Party Wallet and Service Risk
If you use third-party wallets, browser extensions, or DeFi protocols to interact with the Platform or to manage digital assets, you accept the security risks of those third-party products. Bitbase has no control over and accepts no responsibility for third-party wallet software or services.
9. Regulatory and Legal Risk
9.1 Evolving Regulatory Environment
The regulatory treatment of digital assets varies significantly between jurisdictions and is changing rapidly. Laws and regulations applicable to digital assets, cryptocurrency exchanges, and related activities may be introduced, amended, or repealed at any time. Changes in the regulatory environment may affect:
- the legality of owning, trading, or transferring particular digital assets in your jurisdiction;
- the availability of the Services to users in your jurisdiction;
- the ability of the exchange to operate in certain jurisdictions;
- the tax treatment of digital asset transactions; and
- the ability of users to withdraw funds or access their accounts.
9.2 Jurisdictional Restrictions
The Services may not be available in all jurisdictions. Bitbase reserves the right to restrict or suspend access to the Platform for users in any country or territory at any time in response to applicable laws, regulations, or regulatory guidance. If you are located in a restricted jurisdiction and access the Platform using a VPN or other circumvention technology, you do so entirely at your own risk. Bitbase will not be responsible for any consequences, including account suspension, fund freezing, or legal liability, arising from your use of the Services in a restricted jurisdiction.
9.3 Asset Delistings and Suspensions
Bitbase may delist any digital asset, suspend any trading pair, or discontinue any product or service at any time, with or without prior notice, for regulatory, commercial, security, or operational reasons. If an asset you hold is delisted, you may be given a limited period to withdraw that asset before it is removed from the Platform. If you do not withdraw within the specified period, the asset may be converted or disposed of in accordance with our Terms of Use. The value of an asset may fall significantly upon delisting.
9.4 Regulatory Actions and Account Freezing
Bitbase may be required to freeze, suspend, or restrict access to user accounts or funds in response to a court order, regulatory direction, law enforcement request, or other legal obligation. In such cases, Bitbase may be prohibited by law from notifying you of the restriction or its underlying reason. You may be unable to withdraw or access your funds for an indefinite period.
9.5 Sanctions Risk
Bitbase complies with applicable international sanctions regimes. If you are, or subsequently become, a person or entity subject to sanctions administered by any applicable authority (including OFAC, the EU, or the UN Security Council), your Account may be suspended and your funds may be frozen pending further investigation or legal proceedings.
9.6 Legal Status of Digital Assets
The legal classification of digital assets — as securities, commodities, currencies, or other instruments — varies by jurisdiction and is subject to change. A digital asset that is not classified as a security in one jurisdiction may be classified as a security in another. Changes in legal classification may affect the availability, trading terms, or regulatory treatment of any digital asset on the Platform.
9.7 Tax Risk
The tax treatment of digital asset transactions — including trading profits, staking income, airdrops, hard forks, and conversions — is complex, varies by jurisdiction, and is subject to change without notice. You are solely responsible for determining and discharging any tax obligations arising from your use of the Services. Bitbase does not provide tax advice and is not responsible for any tax liability you incur. You should consult a qualified tax adviser in your jurisdiction. Bitbase may be required to report transaction information to tax authorities.
10. Counterparty and Platform Risk
10.1 No Investor Protection
Bitbase is not a bank, brokerage, or regulated financial institution in all jurisdictions in which it operates. Funds deposited on the Platform are not covered by any government-backed deposit insurance scheme, investor compensation fund, or financial services ombudsman scheme in most jurisdictions. In the event of Bitbase's insolvency or inability to meet its obligations, you may lose some or all of the funds held in your Account.
10.2 Custodial Risk
When you deposit digital assets on the Platform, you transfer control of those assets to Bitbase, which holds them in custody on your behalf. You do not hold the private keys to your on-Platform assets. This means that if Bitbase is subject to a hack, insolvency, regulatory action, or operational failure, your assets may be at risk.
10.3 Hot and Cold Wallet Risk
Bitbase maintains the majority of user digital assets in cold (offline) storage to reduce the risk of loss from cyberattacks. A portion of assets may be held in hot (online) wallets to facilitate withdrawals and liquidity. Hot wallet assets are exposed to a higher level of security risk than cold wallet assets.
10.4 Platform Solvency
You should be aware that cryptocurrency exchanges have historically been subject to insolvency events, management fraud, and loss events that have resulted in users losing their funds. Bitbase operates prudent risk management practices; however, no assurance can be given that Bitbase will remain solvent or operationally viable at all times. Users should consider the concentration of their funds on any single platform.
10.5 No Proof of Reserves
Bitbase does not currently publish a Proof of Reserves attestation. A Proof of Reserves programme is under development and will be launched in a future update. Until such time, users cannot independently verify that Bitbase's on-chain holdings correspond to its reported user balances.
11. Digital Asset-Specific Risks
11.1 Blockchain Forks and Protocol Changes
The underlying blockchain protocols of digital assets are subject to change through hard forks and soft forks — updates to the protocol that may be contentious and may result in the creation of two separate assets with a shared transaction history. In the event of a fork, Bitbase will determine in its sole discretion how to handle the forked asset, which may include crediting or not crediting users with the new asset. Bitbase's determination may result in you not receiving the full economic benefit you would otherwise have received.
11.2 Airdrops
Holders of digital assets may become eligible to receive airdrops — distributions of new tokens associated with a protocol development or project launch. Bitbase will determine in its sole discretion whether to support any airdrop. There is no guarantee that Bitbase will credit airdropped tokens to user accounts, and no obligation to do so.
11.3 Smart Contract Risk
Many digital assets operate on or interact with smart contracts — self-executing code deployed on a blockchain. Smart contracts may contain bugs, vulnerabilities, or logic errors that can be exploited, resulting in the permanent loss of funds. Smart contract risk is relevant to Financial Products, staking programmes, and any token that incorporates smart contract functionality. Even audited smart contracts may contain undiscovered vulnerabilities.
11.4 Loss of Private Keys and Irreversibility
Blockchain transactions are generally irreversible. If you send digital assets to an incorrect wallet address, or if private keys are lost or stolen, the assets cannot be recovered. Bitbase cannot reverse confirmed on-chain transactions. You are solely responsible for verifying wallet addresses before initiating any withdrawal.
11.5 Network Congestion and High Gas Fees
During periods of high network activity, blockchain transactions may be subject to significant delays and elevated fees. This may affect the speed and cost of deposits and withdrawals, and may result in pending transactions that remain unconfirmed for extended periods.
11.6 Stablecoin Risk
Stablecoins are digital assets designed to maintain a fixed value relative to a reference asset (typically a fiat currency). Stablecoins may lose their peg due to:
- failure, fraud, or undercollateralisation of the issuer's reserve assets;
- algorithmic stabilisation mechanism failures (in the case of algorithmic stablecoins);
- regulatory action against the stablecoin issuer; or
- market confidence loss and liquidity runs.
A stablecoin that loses its peg may decline rapidly in value, potentially to zero. Users should carefully consider the risks of holding stablecoins, including those used as collateral for leveraged positions.
11.7 New and Unproven Assets
The Platform may list newly issued digital assets with limited trading history, market capitalisation, development track record, or adoption. Such assets carry higher risk of extreme price volatility, fraud, abandonment by developers, or total loss of value. The listing of an asset on the Platform does not constitute an endorsement of that asset's quality, safety, or investment merit.
11.8 Quantum Computing Risk
Advances in quantum computing technology may, in the long term, pose a risk to the cryptographic security underpinning blockchain networks and digital asset protocols. Although this risk is not presently considered imminent, it represents a potential long-term structural vulnerability of the digital asset ecosystem.
12. Financial Products Risk
Bitbase offers Financial Products including savings products, yield-bearing products, and other structured investment offerings. All Financial Products carry risks in addition to the general risks described in this Statement. Before participating in any Financial Product, you should read the specific terms and conditions applicable to that product.
12.1 No Guaranteed Returns
Financial Products that advertise an expected yield or return rate are estimates based on prevailing conditions and are not guaranteed. Actual returns may be lower than advertised or may be zero. Variable-rate products may experience significant fluctuations in yield.
12.2 Lockup and Redemption Risk
Certain Financial Products require you to lock up your assets for a specified period, during which you cannot withdraw or transfer those assets. During a lockup period, the value of the locked assets may decline significantly. Early redemption may not be available or may be subject to penalties.
12.3 Counterparty Risk in Financial Products
Where Financial Products involve lending, yield generation through third-party protocols, or other arrangements with external counterparties, you are exposed to the risk that those counterparties may default, become insolvent, or fail to perform their obligations.
12.4 Smart Contract Risk in Financial Products
Financial Products that interact with DeFi protocols or smart contracts are subject to the smart contract risks described in Section 11.3. A smart contract failure in a Financial Product may result in partial or total loss of the assets you have contributed.
12.5 Regulatory Risk for Financial Products
Financial Products may be classified as regulated financial instruments in certain jurisdictions, which may affect their availability to users in those jurisdictions. Bitbase reserves the right to terminate any Financial Product at any time for regulatory reasons. In such cases, your assets will be returned to you as soon as reasonably practicable.
13. Fiat On/Off Ramp Risk
13.1 Supported Currencies and Payment Methods
Bitbase may support fiat currency deposits and withdrawals from time to time. Fiat transactions are processed through third-party payment service providers. The availability of specific payment methods may vary by region.
13.2 Third-Party Payment Processor Risk
Fiat transactions are subject to the operational reliability, compliance requirements, and policies of third-party payment processors. Bitbase has no control over and accepts no responsibility for delays, failures, or errors caused by third-party payment processors.
13.3 Currency Conversion Risk
Where your fiat currency is converted to or from another currency in connection with a deposit or withdrawal, you are exposed to foreign exchange rate risk. The rate applied may differ from the prevailing market rate, and exchange rate movements may affect the value of your transactions.
13.4 Fiat Withdrawal Delays
Fiat withdrawals may be subject to processing delays imposed by banking partners, payment processors, or local payment infrastructure. Delays may be longer during public holidays, periods of high transaction volume, or due to additional identity verification requirements.
13.5 Currency Controls
Certain jurisdictions impose restrictions on the transfer of funds outside their borders. You are responsible for complying with any capital controls, currency restrictions, or reporting obligations applicable in your jurisdiction.
14. Peer-to-Peer (P2P) and C2C Trading Risk
P2P / C2C Service Status
Bitbase's P2P / C2C trading feature is currently under development and has not yet been launched. The risks described in this section will apply when the feature becomes available. This section will be updated at launch.
14.1 Counterparty Risk
In P2P and C2C trading, you transact directly with another user rather than with Bitbase. You are exposed to the risk that your counterparty may be fraudulent, may fail to complete payment, or may act in bad faith.
14.2 Payment Fraud and Reversal
Fraudsters may use stolen payment accounts, initiate chargebacks after receiving digital assets, or employ other payment fraud techniques. Once digital assets have been released from escrow, they generally cannot be recovered. You should ensure that payment has been fully confirmed and is non-reversible before releasing any escrow.
14.3 Scams and Impersonation
You may be targeted by scammers impersonating legitimate traders, Bitbase staff, or trusted third parties. Bitbase will never instruct you to release escrow, confirm a transaction, or take any action on behalf of another party. You should verify all communications carefully.
14.4 Dispute Resolution
Bitbase provides a dispute resolution mechanism for P2P / C2C transactions, but the outcome of any dispute cannot be guaranteed. Bitbase's decisions in dispute resolution are final and binding.
15. Additional and General Risks
15.1 Internet and Connectivity Risk
Trading digital assets requires a reliable internet connection. Connection failures, network outages, or poor connectivity may prevent you from accessing the Platform, monitoring your positions, or executing orders at critical times.
15.2 Force Majeure
Bitbase shall not be liable for delays or failures arising from events beyond its reasonable control, including natural disasters, wars, acts of terrorism, power failures, pandemic events, governmental actions, or blockchain network disruptions.
15.3 Psychological and Behavioural Risk
Digital asset trading can be emotionally challenging. Extreme market movements, fear of missing out (FOMO), and panic selling are well-documented behavioural risks that may lead to poor trading decisions. You should have a clear trading plan and risk management strategy before placing any trade.
15.4 No Advice or Recommendation
Nothing on the Platform constitutes financial, investment, trading, legal, or tax advice. Any market data, price information, analysis tools, or educational content provided by Bitbase is for informational purposes only. Bitbase does not recommend any specific digital assets or trading strategies. All trading decisions are yours alone.
15.5 Conflicts of Interest
Bitbase acts as a market maker on the Platform and may hold positions in assets traded by users. This creates potential conflicts of interest. Bitbase maintains internal policies to manage such conflicts and will disclose material conflicts where required. You should be aware of this structure when making trading decisions.
15.6 Reliance on Historical Data
Past performance, historical price data, and backtested strategies are not reliable indicators of future performance. Digital asset markets are subject to structural changes, new entrants, regulatory developments, and technological disruptions that can cause historical patterns to break down.
16. Risk Management Recommendations
While Bitbase cannot prevent you from suffering losses, we strongly recommend the following risk management practices:
Position Sizing and Capital Allocation
- Never invest more than you can afford to lose entirely.
- Avoid concentrating all of your funds in a single asset or a single platform.
- Start with small position sizes until you are familiar with how the Platform and a particular product works.
Use of Risk Controls
- Always use stop-loss orders to limit downside exposure on open positions.
- Set take-profit levels to lock in gains on successful trades.
- Use lower leverage levels, particularly when you are new to leveraged trading. Even experienced traders face liquidation risk at high leverage.
- Do not leave large leveraged positions open unattended.
Account Security
- Enable two-factor authentication (2FA) using an authenticator application.
- Withdraw funds to a self-custodied wallet if you are not actively trading.
- Regularly review your active API keys and revoke any that are unused.
- Use a dedicated email address and device for your Bitbase account where possible.
Staying Informed
- Monitor official Bitbase announcements for changes to product terms, fee structures, margin requirements, and asset listings.
- Stay informed about regulatory developments in your jurisdiction.
- Do your own research (DYOR) before trading any digital asset — do not rely on social media, influencers, or unverified sources.
17. Acknowledgement
BY USING THE PLATFORM, YOU CONFIRM THAT YOU HAVE READ AND UNDERSTOOD THIS RISK DISCLOSURE STATEMENT
You acknowledge that: (1) you understand the nature and extent of the risks described in this Statement; (2) you have considered those risks in light of your financial situation, investment objectives, and level of experience; (3) you accept full responsibility for all trading decisions and their outcomes; (4) you agree that Bitbase is not responsible or liable for any trading losses you incur; and (5) you will seek independent professional advice if you are in any doubt.
This Statement is reviewed and updated periodically. The current version is always available at www.bitbase.com. Material changes will be communicated to users in accordance with the Terms of Use.
If you have questions about this Statement, please contact us at support@bitbase.com.
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